Your Privacy Matters to Active Enterprises

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, or roadside assistance services.

1. Information We Collect

To provide fast and accurate roadside assistance, Active Enterprises collects limited and necessary information such as your mobile number, live GPS location, vehicle type, and service request details. This information allows our technicians to reach you quickly and deliver the correct service.

Data collection illustration

2. How We Use Your Information

Your personal data is used strictly for service fulfillment, communication, customer support, and improving our service quality. We do not sell, rent, or trade your personal information to third-party advertisers or marketers under any circumstances.

Secure service usage

3. Location & Technician Access

Your real-time location is shared only with the assigned technician for navigation purposes. Once the service is completed, location access is discontinued. We ensure that location data is never misused or accessed without your consent.

Location privacy

4. Data Security

Active Enterprises uses industry-standard security practices, including SSL encryption and secure servers, to protect your personal data from unauthorized access, disclosure, or misuse. We regularly review and update our security measures.

Data security

5. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal, technical, or operational requirements. Any updates will be posted on this page, and continued use of our services indicates acceptance of the revised policy.