1. About Active Enterprises

Active Enterprises is an on-demand roadside assistance platform providing services such as puncture repair, tyre replacement, air filling, and related emergency support. Services are delivered at the customer’s requested location.

2. Service Availability

Our services are subject to availability of technicians, location accessibility, traffic conditions, weather, and other operational factors. Active Enterprises does not guarantee service availability at all times or locations.

3. User Responsibilities

• Provide accurate contact details and service location
• Ensure safe access to the vehicle and service area
• Remain present at the service location during assistance
• Follow technician safety instructions

4. Pricing & Payments

Service charges are displayed before confirmation and may vary based on vehicle type, service complexity, distance, and time. Payments must be completed through approved online payment methods or as specified at the time of booking.

5. Cancellations & Refunds

Cancellations and refunds are governed by our Return & Refund Policy . By using our services, you agree to those terms.

6. Limitation of Liability

Active Enterprises shall not be held liable for indirect, incidental, or consequential damages, including delays caused by external factors, vehicle condition, or customer-provided information. Our liability is limited to the amount paid for the service.

7. Safety Disclaimer

While our technicians follow safety standards, roadside assistance involves inherent risks. Customers acknowledge and accept these risks while availing our services.

8. Intellectual Property

All content, logos, branding, and materials on the Active Enterprises platform are the property of Active Enterprises and may not be copied, reproduced, or used without written permission.

9. Termination of Service

Active Enterprises reserves the right to suspend or terminate service access if a user violates these terms, misuses the platform, or engages in unlawful activities.

10. Modifications to Terms

These Terms of Service may be updated periodically. Continued use of the platform after changes indicates acceptance of the revised terms.

11. Governing Law

These terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Active Enterprises operates.